I help teams develop the communication skills they need to strengthen relationships with colleagues and clients, improve their numbers, and increase their impact.
Is This You?
Teams and individuals who recognize that communicating well — within their organization and to the outside — will increase their impact.
How I Work
My approach is uniquely focused on your particular team, the skills you already have, and the skills you need in order to be more successful.
Services/Solutions
Group training and coaching sessions focused on improving and expanding communication skills to increase revenues; save time, money, and effort; and contribute to a great workplace.
Ongoing Training and Coaching for Teams
Lots of individuals, teams and companies are great at the core business of what they do, but they haven’t (yet) developed their communication skills to consistently facilitate excellent conversations, meetings and presentations.
Communications are at the heart of so much of what we do.
They can make the difference in marketing conversations, as to whether you get hired or someone else does.
They can make the difference in how happy with or loyal to you your clients are.
They can be a fundamental measure of how excellent your leadership is (or isn’t), how innovative your team is, how great your workplace is.
Take a moment to answer these questions:
Is your team as good at convincing potential clients of your expertise as you are at doing the actual work?
When your team makes a pitch, do you get the business?
Does your team know how to make your messages clear, so that anyone can understand what you’re talking about?
Does your team do a great job of presenting?
Is your team addressing difficult issues in a timely manner, respectfully and directly?
Is your team able to convey expectations and feedback effectively?
What would it be like if you could answer “Yes” to all those questions?
You would be having excellent conversations, meetings and presentations within your organization, with clients and potential clients, and in your industry or profession. This would increase revenues. This would save time, money, and effort. This would contribute to a great workplace.
Get customized, multiple-session training for maximum results!
Consider the differences between trying to learn something in one seven-hour session or spending one hour every week for seven weeks. Which has the potential for making a more lasting impact?
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You may have attended communication or presentation skills training offsite in the past. Or maybe you brought someone into your office for training. These are often day-long or multi-day trainings. Or maybe you’ve participated in a one-off seminar on some aspect of communications. You may have wondered what the return on investment was for the time, money, and effort spent. Weeks and months later, are you experiencing significant, positive changes because of what you learned?
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I offer an alternative approach that is more effective and better suited to your work life. This approach creates significant, positive changes that last. I meet with your team for shorter sessions (one to two hours) every week or two. We focus specifically on what your team needs most immediately to address their communication challenges.
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I have given traditional (day-long or multi-day) trainings for groups, focusing on, for example, communication and presentation skills. (I have also attended many trainings on various topics myself.) They can be wonderful. You spend an extended period with a group of people engaged in a single topic.
On the other hand, you’re checking your voice mail, e-mail and texts at every break and trying to catch up at night on some of the work you’re missing. When the training is over, you have to catch up on all the work you missed AND find time to integrate what you learned at the training. You may plan to review your notes and the handouts. You may plan to try and put into practice your key takeaways. You may plan to be so much better because of what you learned. But that is very difficult to do — and unlikely — once you’re back in your office.
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When I started working with teams on an ongoing basis though, the outcomes were very different. People were integrating our one- or two-hour sessions into their schedule on a weekly or bi-weekly basis. They were working with less material at one time and they were integrating it into their communications practice in the time between our meetings.
They were developing approaches they could explore with and reinforce in one another. They were integrating the skills and seeing the benefits. They were bringing to each session the communication situations and challenges in their work lives and together we were discovering options.
Their culture was being affected more broadly because they were taking new approaches and getting better results, for themselves, for their companies and for their clients.
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Most traditional trainings are “pre-packaged.”
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Another key benefit to meeting on an ongoing basis is that the content and the process are tailored to the specific needs of your team.
I spend time at the outset learning about each client’s specific needs and goals, and we reassess those on an ongoing basis.
Learn to Communicate Effectively!
Communication skills sometimes determine who will be most successful. The best team may not get hired if they can’t communicate their skills and experience effectively. If you want to communicate your skills and experience effectively, learn about the clients I work with, and find out Is This You?